At 4W Solutions LLC ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.4wsolutionsllc.com/), book our mobile mechanic services, or interact with our digital advertisements.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal and non-personal information about you in a variety of ways:

Personal Data: Personally identifiable information, such as your first and last name, email address, phone number, and physical address, which you voluntarily give to us when you fill out contact forms, book an appointment, or sign up for our membership plans.

Vehicle Information: Information regarding your vehicle, such as the Vehicle Identification Number (VIN), make, model, year, and service history, which is necessary to provide you with accurate automotive diagnostics and repairs.

Derivative Data & Cookies: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

Fulfill and manage your service appointments, diagnostics, and repairs.

Send you administrative information, such as booking confirmations, service updates, and invoices.

Respond to your customer service inquiries and provide support.

Deliver targeted advertising, newsletters, and promotional information regarding our services (you may opt-out at any time).

Improve our website, services, and marketing efforts based on user behavior and feedback.

3. How We Share Your Information

We respect your privacy and limit the sharing of your data. We may share information we have collected about you in certain situations:

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including booking software, payment processing, data analysis, email delivery, and hosting services.

Advertising Verification: We use third-party advertising platforms (such as Google or Meta) to promote our business. These platforms may use cookies to serve ads based on your past visits to our website.

Text Messaging / SMS Policy: No mobile information or consent will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to customize our site and improve your experience.

Analytics and Advertising: We partner with selected third-party vendors (e.g., Google Analytics, Google Ads, Meta Pixel) to allow tracking technologies and remarketing services on the website. These tools analyze and track users’ use of the website and help us determine the popularity of certain content and better understand online activity.

Managing Cookies: You can choose to accept or decline cookies via our website's cookie consent banner. Most web browsers accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer.

5. Your Choices Regarding Your Information

Emails and Communications: If you no longer wish to receive correspondence, emails, or other marketing communications from us, you may opt-out by clicking the "unsubscribe" link in our emails, or by replying "STOP" to any SMS/text messages.

Modifying or Deleting Data: If you wish to review, modify, or delete the personal information we have on file for you, please contact us using the information provided below.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

4W Solutions LLC

Attn: Hunter Willems

229 Sharron Lane

Billings, MT 59105

Phone: (406) 633-0724

Email: hunterwillems@4wsolutionsllc.com